Generator Will Not Start
If your standby generator fails to start when utility power goes out, there may be a problem with the generator, battery, fuel supply, control system or another component.
Generator Starts but Will Not Power the Home
If the generator is running but your home is not receiving backup power, the issue may involve the transfer switch or another part of the electrical system.
Generator Shuts Down Unexpectedly
A generator that starts and then shuts off may be responding to a mechanical, electrical, fuel or safety-related issue that requires professional diagnosis.
Generator Is Showing an Error or Warning
Warning lights, fault codes or alerts should not be ignored, especially during an active power outage.

